Customer Service, Support, and CRM/CX**

Use Case:

Enhance customer interactions by providing real-time, relevant information from knowledge bases, personalizing responses, and automating support tasks.

How TrueFoundry might help in improving Customer Service

1. It offers dynamic autoscaling, which adjusts the number of running instances based on current workloads, ensuring optimal resource use and reducing costs.
2. This automation minimizes manual errors and enhances productivity, allowing teams to focus more on delivering value to customers.
3. TrueFoundry's integration capabilities with existing infrastructure and its role-based access control for collaboration further support seamless operations, contributing to a better overall customer experience.

1. RAG Framework: Deploy the RAG framework to pull information from knowledge bases in response to customer inquiries.
2. LLM Agents: Create agents that generate personalized responses and automate routine support tasks

Potential Benefits:

1. Simplifies the deployment of chatbots, virtual assistants, and other AI tools to enhance customer interactions
2. Handles increased service demands during campaigns or high-traffic periods without compromising performance.
3. Automates repetitive support tasks, freeing up agents to focus on complex customer issues.

Aviso AI build its first Chief of Staff MIKI designed to boost GTM teams’ productivity and save reps up to 15-20 hours/week using TrueFoundry

https://www.truefoundry.com/case-studies/generative-ai-tech-stack-aviso-ai

Please refer to these for more information

1. https://docs.truefoundry.com/docs/autoscaling
2. https://www.truefoundry.com/cognita
3. https://docs.truefoundry.com/docs/deploying-an-llm-model-from-the-model-catalogue
4. https://docs.truefoundry.com/docs/cost-optimisation-faqs